John came in and I could
tell right away something was wrong because his head was down and he was not
standing up straight. He was reluctant to talk when I asked what was wrong, but
eventually told me we lost all our shelf space at the XYZ chain of stores. Our
competitors now have that space. He said the competitors offered the buyer a better deal and extended payment terms.
When I asked why no
one told me, he said because everyone knows I don’t like to hear bad news and will yell at the person who tells me something I don’t like. I started yelling at
them immediately, telling them what idiots they are and that they should have
told me. There was nothing to do now and I have would have to fire people. By
not telling me, they hurt the business. I spend every waking hour doing
things for them and they betrayed me.